The project involved the renovation of the University Health System (UHS) Phase II Clinic areas such as Neuro, Rehab, Transplant, Trauma,Eye, and PFT clinics. These clinics were located on a single floor of the original hospital building. The primary goal was to redesign the public waiting areas and patient exam rooms to create a hospitable and aesthetically pleasing environment for both patient comfort and healthcare functionality.

The client engaged WestEast for the UHS Clinic renovation project to enhance the patient experience during clinic visits. The design team took on the challenge of crafting exam rooms with a hospitality ambiance while ensuring efficient functionality for healthcare professionals. To achieve this,the team conducted focus group sessions to identify specific equipment and tools needed in each clinic. A design was developed to minimize visual clutter on the walls, thus promoting a reassuring patient experience. A life-size cardboard mockup was employed to gain insights into the spatial arrangement within a typical exam room. Custom mill work was created for each exam room to cater to the diverse requirements of the various clinics. The design approach aimed to seamlessly connect five clinics using harmonious color schemes and materials.

The key achievement of the project was the transformation of public waiting spaces and patient exam rooms to radiate a hospitality-oriented atmosphere. The design team's innovative approach, driven by insights from focus group sessions and spatial analysis using mock-ups, resulted in exam rooms that balanced patient comfort and healthcare functionality. The integration of custom-designed mill work and a coherent use of color and materials facilitated a seamless connection between the distinct clinics, enhancing the overall clinic experience for both patients and healthcare professionals.